This Privacy Policy describes how Accident Undone LLC ("Accident Undone," "we," "us," or "our") collects, uses, and protects information you provide when using our services, website at accidentundone.com, or when communicating with us by phone, text, or email. By using our services, you agree to the terms of this Privacy Policy.
We collect information you voluntarily provide when you request our services, contact us by phone, text, or email, or submit information through our website.
We use the information we collect solely to provide and improve our accident services to you.
We will never use your information to send unsolicited promotional messages unrelated to the services you have requested.
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data and SMS consent entirely.
We may share limited information with our service partners — including transportation providers, medical providers, body shops, and attorneys — strictly and only to the extent necessary to provide the services you have requested.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Accident Undone, our clients, or the public.
The following terms apply to all SMS and MMS text message communications between Accident Undone LLC and individuals who have opted in to receive text messages from us.
You may opt in to receive SMS messages from Accident Undone by texting us directly, by providing your phone number through our website contact form and indicating consent, or by verbally consenting when speaking with an Accident Undone representative.
Message frequency varies based on your individual case and communication needs. We only send messages relevant to the services being provided to you.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is 100% secure. We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
To exercise any of these rights contact us at hello@accidentundone.com or call 1-855-REWIND-0.
California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. California residents may submit data requests by contacting hello@accidentundone.com.
Nevada residents may opt out of the sale of personal information. We do not sell personal information. Contact us at hello@accidentundone.com with any questions.
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information please contact hello@accidentundone.com and we will delete such information promptly.
We may update this Privacy Policy from time to time. When we make changes we will update the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated terms.
This privacy policy was last reviewed and updated in March 2026. Accident Undone LLC is a Nevada limited liability company providing free accident referral and coordination services nationwide.